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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Disorganized Narwhal

May 29, 2026

5  out of  5
rating by Disorganized Narwhal
"Quick easy quote. Saved me money. And didn't have to leave work to do it! Thank you Erica!"
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Daniel Cave

January 28, 2026

5  out of  5
rating by Daniel Cave
"New to Helena, but agency has taken care of our insurance needs professionally"
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Skye Moore

October 21, 2025

5  out of  5
rating by Skye Moore
"simply the best and super helpful!"
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Sports Mom

June 30, 2025

5  out of  5
rating by Sports Mom
"Erica was very professional and helpful with getting my policies started! She was considerate of my time and was flexible for the time I was able to speak with her due to my work schedule. Thanks!!!"
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Sandra May

April 17, 2025

5  out of  5
rating by Sandra May
"This office is an absolute delight to work with!! Not only is the whole team friendly and personable, I have never had to wait for a call back, or days for an email that doesn’t get sent. I was able to talk with Erica Romero and have car insurance within 10 minutes! They will forever handle all of my insurance needs."
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Luke LaLiberty

April 8, 2025

5  out of  5
rating by Luke LaLiberty
"I am extremely pleased with the people and process at Jon Miller State Farm. Erica was very helpful and made sure that the quote matched exactly what I was looking for. She was very accomodating of my schedule and made it easy for me to review the most important pieces. She was also able to save me nearly $400 per month with better coverage than my previous insurance! I highly recommend Erica and Jon Miller State Farm to anyone looking to switch to a new insurance provider."
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Colin Pelton

January 31, 2025

5  out of  5
rating by Colin Pelton
"Moved from out of state and needed my insurance switched over. Couldn't ask for better customer service, got everything done and she also helped me bundle for better discounts I didn't know about! 11/10 would recommend!
thank you so much Erica!"
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GoFish

January 24, 2025

1  out of  5
rating by GoFish
"I have been with State Farm my whole life. I moved to Helena 5 years ago and switched to Jon Miller. I have never experienced such rude and unprofessional service from an insurance agency. I would strongly recommend finding a different agent. The staff employed here are angry, rude and just plain miserable."
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Ben Walborn

January 3, 2025

5  out of  5
rating by Ben Walborn
"Great experience working with Erica! She was super knowledgeable, helpful and got us set up with a great home and auto deal. Would definitely recommend!"
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Ben Taff

October 30, 2024

5  out of  5
rating by Ben Taff
"Erica has been exceptional to work with. I have been with the same insurance company for over 20 years, and the only reason I decided to switch is because Erica was able to present a better financial option for me. Recently, I purchased a brand new home and welcomed a new driver to my family. My previous insurance provider offered less coverage at a higher cost. Erica efficiently navigated the complexities of insuring the new home, vehicles, and driver, ultimately saving me $500 over a six-month period. I cannot express my gratitude enough for her outstanding assistance. Thank you."
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Jeffrey Hershberger

August 6, 2024

5  out of  5
rating by Jeffrey Hershberger
"Erica was awesome to work with. Very prompt communication and kept everything simple."
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Tracy Kuehn

July 31, 2024

5  out of  5
rating by Tracy Kuehn
"Erica Romero, Jon’s assistant was very helpful and very knowledgeable. If you’re looking for new insurance, give Erica a call she’ll be more than happy to help you out. Great customer service."
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Shelly Boyd

July 25, 2024

5  out of  5
rating by Shelly Boyd
"Absolutely the best experience I’ve had - process of changing insurance providers was super smooth and communication fantastic!"
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Tammy Lyons

June 27, 2024

5  out of  5
rating by Tammy Lyons
"Erica is amazing and very understanding with all my questions and concerns. She was able to insure me when alot of places wouldn't."
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Amanda Cassidy

April 19, 2024

5  out of  5
rating by Amanda Cassidy
"Every fast and easy to deal with also very understanding:)"
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Shelby Stubblefield

April 5, 2024

5  out of  5
rating by Shelby Stubblefield
"Super helpful! And efficient! Shout out my dawg Erica!"
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Angela D'Avella

March 18, 2024

5  out of  5
rating by Angela D'Avella
"Erica with Jon Miller State Farm was amazing to work with! She helped save me over $2000/yr on my auto policy and made it painless to get switched over."
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Johanna Cordova

December 7, 2023

5  out of  5
rating by Johanna Cordova
"Erica was really great at helping me get everything transitioned after I moved from another state. This was a really quick and simple process!"
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Mike & Marya Warren

September 28, 2023

5  out of  5
rating by Mike & Marya Warren
"I recently shopped around for vehicle and home owner's insurance. I decided to go to State Farm to get quotes. I met with Erica and told her what I needed. In a very short period of time she had quotes for our vehicles and home. She went over everything in a very professional manner. She answered questions I had thoroughly and timely. After being with State Farm for only a few months we had to make a claim. I contacted Erica and once I sent the estimate and pictures of the damage everything was taken care of within the same day. I had many questions and she answered them quickly and professionally. The lower rates brought us to State Farm. However, the customer service from Erica has impressed me the most. Thank you, Erica!"
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Natalie Kimball

September 19, 2023

5  out of  5
rating by Natalie Kimball
"Helpful. Explained everything clearly. Worked with what I needed and very efficient.
Thank you."
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anna salini

September 11, 2023

5  out of  5
rating by anna salini
"The best in the world. Highly recommend him. Gives very sound advice.. very helpful even if it's other advice you need."
We responded:
"Anna, thank you for your kind comments! We appreciate your trust in us to take care of your insurance policies."
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Tracy Caudill

August 18, 2023

5  out of  5
rating by Tracy Caudill
"Great people to work with. Great rates. Work with you when you need it"
We responded:
"Thank you for the five-stars, Tracy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Austin Mccann

August 1, 2023

5  out of  5
rating by Austin Mccann
"Fantastic service Erica was A+ was in and out with no issues!"
We responded:
"Austin, thank you for the shoutout for Erica! We greatly appreciate your business!"
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Meagan Gallagher

June 29, 2023

5  out of  5
rating by Meagan Gallagher
"I needed to increase the amount of coverage I had on my home after my property value increased dramatically. Erica was very quick in updating my policy and she took time to look over my vehicle coverage as well. She was able to save me money on vehicle insurance while increasing coverage. Thanks Erica!"
We responded:
"Hi, Meagan! Thank you for the shoutout for Erica! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Mary Marlin

June 7, 2023

5  out of  5
rating by Mary Marlin
"I am moving to a new place in Montana and needed a renters insurance policy. Erica at Jon Miller State Farm was so helpful and quick to provide a quote for what we needed! Our transaction was fast and easy. I highly recommend this local agent."
We responded:
"Thank you, Mary, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Erica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"